We offer Free Standard Shipping (8-10 business days) on all orders from continental United States that includes the 48 contiguous states but not Alaska, Hawaii, Puerto Rico and the other U.S. territories.
Typically, it takes about 2-5 business days to prepare your order, and shipping time is 8-10 business days.
Please note that during the holidays our production time may vary.
You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 2-5 business days to process before they are shipped due to customized work involved. Once you have received this email please allow 24-48 hours for your tracking number to update.
Please keep in mind delivery dates may change due to inclement weather conditions or holiday.
We happily fulfill international orders! We are proud to use UPS/DHL/Fedex/TNT/USPS as our primary carrier. Our production time will be the same and shipping costs vary depending on where the order is going. Depending on your home country a customs tax may be applied in addition to your shipping cost.
Please note:
If your personalized product was remade, your order might be delayed. Only those items that passed the quality inspection process can be sent out, with our standards and aim to supply you a perfect gift.
For any other questions, please contact us here or send an email to [email protected].
Our Customer Care team are available for support Mon – Sat: 9AM-5PM EST
Alternatively, look to our FAQs page for answers to common queries.
If you have a question about your receiving, your orders, please be sure it has been 3-5 days after you’ve ordered as that is the general processing time.
Business address: 1111B S Governors Ave STE 3002
Dover, DE 19904 US.
Email: [email protected]
Our office hours are Mon – Sat: 9AM-5PM EST